How do i pay?
We have multiple payment portals listed on our website which include Payfast, Ozow (instant eft) Payflex, bank transfer and Zapper. The wide range of payment options enables you to select an option that is most convenient for you. Each payment gateway is secure and well known across South Africa (some even worldwide), making it safe for you to make an online purchase.
HOW LONG DOES DELIVERY TAKE?
Depending on the area and the products ordered, most of our items take 3-5 working days for delivery, but in some cases. Products that need to be made specifically for a customer are likely to have a longer turnaround time, but the adjusted delivery time will be listed on the product in each of these cases.
WHEN WILL I RECEIVE MY REFUND?
A refund is normally processed within 5 working days after we’ve received a completed refund form. For more info, please read the terms and conditions of our returns and refund policy.
HOW MUCH IS THE SHIPPING?
Depending on the area and the product being shipped, we strive to keep our costs down to a bare minimum. Shipping costs may vary and are dependent on multiple factors, some of which are outside our control. The cost of shipping is calculated at checkout and will change as various items are added to your cart.
DO YOU SHIP OUTSIDE SOUTH AFRICA?
We currently don’t ship items outside of South Africa as this requires an export license. If you’re looking to order a product from outside South Africa you can collect it at our offices, or send the items to a different address within South Africa. If required, we can also arrange contact with forwarding agents who can assist with export arrangements. Feel free to contact us.
HOW DO I SHOP BUILDING MATERIALS ONLINE?
Buying building materials online is easier than ever. You select the exact amounts you need, add these items to your cart on the website and select the correct shipping address. Based on this you will be provided with a shipping charge. After this, you can select one of our 5 payment options to complete and secure your order. After this you will be contacted to arrange delivery of your items.
DO YOU SELL TO CONTRACTORS?
Yes, we work with many service providers, installers and resellers. For more details, please contact us.